Investigate the following store receiving issues as reported by Shangri-la

 1. PELL LD0001419 – MTS# 368402 did not reflect in BOX number 82004532 though reflected in warehouse portal and printed out PELL copy thus, resulted to discrepancy by 2 units - 1622 vs. 1624.  Warehouse gave u the hard copy of MTS# 368402 for us to receive it manually.  May we ask your advice regarding this.
2. PELL SL0000180 – there was a wrong UPC that mistakenly inputted in the EWMS which is UPC no. 5045433532820 in MTS no. 367696 under BOX no. 82000860 which resulted to discrepancies in EWMS in both total quantity shipped and total quantity scanned.  Total quantity shipped and total quantity scanned should be 13.  This was also reflected in the summary report.

Steps.
Login to ewms portal
For issue#1: Search Load#, Open Box number to check if MTS is really not existing
For issue#2: Extract details of MTS to double check if UPC mentioned is part of the MTS