Assists Maribeth Distrajo regarding unable to generate sales reports in Pentaho Fused. Run Transaction Refresh to get the most updated data in JDA after the refresh. tried to generate again the report after the refresh but still, there was no data generated. Checked MySQL layer 3 if there are data. Report the issue to Jimmy's team for assistance but as per Jimmy the ETL that runs the masterfile refresh is kept on encountering communication link failure. They already reported this to John of Infra for assistance.