- Check the error encountered by the user when tried to generate the selected brands
- as per user, they tried to generate poll 51 and poll 56 for trunc, but they encountered an error in the middle of the file generation
- check why the error is encountered, check given brands why they returned an error
- as per checking the beauty bar and dashing diva brand has no data
- ask sir Rey if these two brands have no data, given an advise that the data is not yet transferred
- report the findings to sysOps and sir Jong, while reporting sir Rey is transferring the data fro beauty bar and dashing diva
- tried to generate files again when sir Rey advised that data is now transferred.
- generation is now successful