Assists Mike de Villa regarding login of user CCRI_NBG. Upon login IBM menu appeared instead of the default MMS menu.
Steps:
1. Check if account was enrolled in JDA menu
2. Execute WRKUSRPRF command and check user settings, upon checking the field  'set password to expire" is still tagged as  YES meaning the user has not yet changed her password. Tried logging in the account to confirm.
3. Instructed Sir Mike that the user needs to change password first to be able to access the MMS menu.