Remotely assisted Jupiter in checking the issue of GRC regarding the payroll batch created. All of the payroll batch were lost and names are not appearing whenever they tried creating new batches. As per Jupiter, they need  to create a new employee maintenance for this. After that they requested for a copy of the database for further investigation on their end but we found out that the date format was 00/00/00 on the payroll calendar. We just changed it to the current date. This is now okay.