Around 1:36pm Ms.Noriel sent an email that they encountered the same issue, all transactions including the data entered as of today went missing again.
Inquire with them if they encountered any unusual event before the incident happened.
Coordinate also with Arvin and according to him he is asking assistance with Nicay Magnate of PASI on how he can check the error.
At 2:12pm Ms Noriel, instructed Florisa to coordinate the issue with me..
At 2:30pm Florllsa sent a hangout message to me explaining the incident. I told her to please create an incident report and email to so I can forward to PASI for reference. 
At 2:24pm Marjorie Tan of RSCI Treasury message me and explained further how the incident happened, And like what I told Florlisa I need the incident to be emailed to me for easy reference for PASI
At 3:00pm Had a phone conversation with Sir Christian of RMSI-IT, asking for assistance on how he can access the database of RSCI NAV, I gave him the credentials and he tried to open and check the transaction logs. Sent a screenshot to me.. Verified the logs with Arvin and according to him these are just transactional logs and it will not help in determining what cause the error
At 3:50 sent an email to PASI asking for assistance regarding the issue. Ticket no assigned:77546
At 4:03 received the incident report from Marjorie Tan and immediately forwarded it to PASI for their reference in checking.
Ticket to be followed-up tomorrow 


