-Ross Marilla- Unable to remote PC in HO
-Escalated the request of Ms. Brenda to update IAD group email to Sir Ariel
-Configure laptop of EBG to Maria Maureen A. Quirante  
-Maricar Labasan- Turn on ubuntu PC
-Shekaina Gendra- Change date and time on PC
-Yvonne Vergara- Sales for Trunc online is not updated- escalated to Keith