re-test the application again as the previously executed screen scrape did not finish as my connection lost, as per running again, the previous concern is encountered again, it is not continuing the process, asked sir Rey if the problem is on the user, as per sir Rey, it is not on the user credentials as it is OK, the process displaying in the putty is a process of the user not accessing the JDA. check my connection, as per checking, it is ok, tested the screen scrape on my remote PC in the office, as per checking, the same error is encountered, the user credentials in the application are not accessing the blue yonder, need to check the application again if it is still not OK, I will get the process in the old screen scrape and applied the needed filter for the screen scrape transfer for store 13144 to store 13697.