Modified the web application for adding the report message variable in the app.php under config file, each report has a variable consisting message for each report, tested the added message, as per checking, it is now OK.
Modified the web application for adding notification if the filter selected in the reports has no data, tested the modified web application, as per testing, it is now OK.
As per checking of search, the cause of non-responsive is the filter selected has no data, thus giving an impression that the search is not working.
Continued to modify the business unit and resource selection for ticket activity log for correction of data returning.