Checked the issue reported by Ms. Jessica Gil where she's unable to access NAV2009 and receiving an error that a service was not found. I ping the IP address of the server from her machine and it was successful. I also tried to restart the services and MS SQL server and reinstalled the application but the problem still persists. I reported the issue to PASI for further checking as I also received reports from other users in different entities encountering the same issue.