Received report from Ms. Resmie that she was not able to access SSI and RMSI Eric. Remote her machine and checked the error, checked if the companies are configured correctly. Verified if the other users are experiencing the same. Upon checking, the server seems to shutdown as I wasn't able to access it. Reported the issue to the Infra team, Omar checked and advised that the server is now up. The users are now able to access Eric as well.