Checked again the issue of Ms. Airah Gley. Reinstalled her IAS, but the same issue persists. Seek advised from Arvin. He checked it as well. We checked again the OBDC connection and the  sysini connection. Arvin also updated the IAS exe of Ms. Aira. We tried reinstalling the SQLPerEd but the application doesn't run. We think there is an issue on the windows 10 but we cannot push through with the checking since this is her personal computer. We advised her to just request or email us whenever she needs a report/