Supervised and Monitoring the AS/400 Data Center Operators' activity, Tasks and Email reports compliance at Night Shift.
On Call and On Standby Support at 24/7 schedule.
Supervises and Maintains an up-to-date technical knowledge and standard understanding of practical computer operations and systems; for the Data Center Operators' Daily/Weekly Tasks and Job alignment.
To plot for an additional and improvement tasks to the AS/400 DC Operator.
Monitor the Weekly Data Integrity assessment, process validations and recommendations for the Four JDA Production Systems' Daily Backups.
An Isolation and troubleshooting by DC Optr1 were done by updating the firmware level of the installed Tape drive. The daily backup to TAP01 Tape drive will be done at JDAPROD5 System; and as a Workaround, Test run and to resolve the issue, will be done tonight. This is while IBM Support, both SW and HW sides, are still isolating and investigating the recurring issue.