I did also check the Masterfile concern of Ms. Ninya's regarding in the Season Code in the report. As per checking in the Masterfile in the server, the season code is only 2 but as per checking in the JDA, the season code is 3 letters. I opened the Masterfile text file to check if the data we uploaded in the server is 2 letters only, I did search for the specific SKU's as reported in the email and found out that the season code is 3 in the Masterfile. I think we still have a problem with the Masterfile but Superdry is the only brand reported the issue, not sure if all the brands have the same issue. 
I will coordinate this with Jovie and Sir Jong to come up with a solution.