Checked again the issue of Ms. Grace regarding NAV2009 log in. Upon checking almost everyone trying to access NAV2009 has the same issue/ Invalid user and password. I also checked with SSI Team and they have the same issue. Reported t his  already to PASI and assisted them remotely. They checked the application server and the database server. But when we tried the testing the user is not available for remote support. WE'll continue this tomorrow.