After manually updating the status from PICKED to DONE. Sally Leria emailed and message us in hangouts to inform us that the QTY was Zero and as per checking the QTY was ZERO, asked her if we can rescan the item and after an hour she informed us that the QTY is now ok in the web portal but in JDA the QTY was zero and the status was received instead of Picked. As per Sir Rey, the picks were approved with zero quantity. Sally Leria advise the warehouse to create a new TL for the items to be included for Feb 4 shipping. This is now ok.