Resolved the shipping label box should 43 but in the web portal, the box count was only 42. I think this has something to do with the first reported error. The issue was resolved using the procedure below with the link and documented at the same time for reference
https://docs.google.com/document/d/1PWTY2ZAOKuEe-Hfkx2SzDP6HN47llPe98bZ7Fk4hu5E/edit?usp=sharing