Provide assistance in receiving MTS 394198, said MTS was already received physically last December 2019 but still in shipped status in JDA.
Steps:
a. Inquire Carton id number of MTS in WHSMVD table
b. Check status of Carton ID, as per checking carton id has incorrect status(B)
c. Update status of carton id to 5.
d. Manually received MTS using Option 20  - Received Transfer Cartons