Check issue raised by Lovelyn of FSRI warehouse for reverse logistics, MTS 248962 is already closed/received but still in shipped status in JDA.
Steps:
a. Login to ewms server via winscip.. check error logs
b. Update wms_reverse_logistics_list, set is_sync=0
c. Update wms_reverse_logistics_list set status =1 to reset back to the status of MTS back to Done