Assist in checking the IAS of Ms. Jay Quizon

Joshua Janus Brun asked for my assistance regarding the error when they tried to log-in to IAS.

As per checking the IAS is installed correctly also the odbc and the exe are updated.

I tried to logging-in my account but to no avail. I tried to log-in Ms. Jay Quizon to my laptop and was able to log-in

Check ini file if the content is correct but still unable to log-in to IAS.

I remember from the previous support that sometimes there is the setup of iasdsn and jda in the System DSN. I tried to duplicate the connection of IAS and the JDA connection to the System DSN. After that, I was able to log-in to the IAS but it takes longer than usual.

I think it something to do with the internet connection of Ms. Jay from home to the HQ (I'm not sure with this)