-Bottega Veneta GB4- Followed up Janus for checking the POS
-Loccitane Newport- Followed up Janus for checking the connection issue
-Dune Trinoma- Check LX printer, unable to print sales- assigned to Janus
-Michael Kors Rockwell- Request for polling- escalated to SysOps
-Samsonite Southmall- Defective UPS- scheduled for onsite checking
-Loccitane Trinoma- Unable to process SSI Life points- escalated to SysOps
-Cartier Greenbelt 4- No connection- assigned to Janus
-Mac SM Aura- Followed up Janus for checking of connection
-Prada Solaire- Request for polling- escalated to SysOps
-Clinique Megamall- Unable to access windows- assigned to Janus
-Charriol Midtown- Request for polling- escalated to SysOps
-Swarovski Rockwell- Check TV box- assigned to Janus and scheduled onsite for checking
-Prada Solaire- Check HO connection- assigned to Janus
-Bottega GB4- Pull out POS and deliver to HO- scheduled onsite
-CK Jeans ATC- Unlock MTS- escalated to John of ICG