- Check the concern by the warehouse can't upload the file and can't generate a barcode
- ask the files to be uploaded in barcode application for checking of the reported error
- as per checking, this is caused by the condition that is not met when the application is executed
- modify the application for fixing of the error
- test the modified application for checking if the error has been resolved, and as per checking this is now ok
- connect remotely to the warehouse for updating the application on their side
- after pasting the modified application, ask the user to test the application, the user generates a barcode and sends a picture of barcode for checking the output on my side
- as per checking the output is OK. will wait for the warehouse email for the closing of the support.