-Givenchy Solaire- Error in POS Front- assigned to RR
-Tory Burch Rockwell- Item not found- escalated to Jhecca
-Diptyque CSQ- Check HO connection- assigned to Janus
-West Elm Estancia- ETP not respinding- assigned to RR
-158 Designers Blvd Abreeza- Request for polling- escalated to Sir Mark
-AX Glorietta- Gparted- scheduled onsite
-Lacoste Sport Ayala Cebu- Request for polling- escalated to Sir Roland
-Loccitane and AccaKappa CSQ- Check connection- assigned to Janus
-Bobbi Brown MOA- Retail error- assigned to Luis
-Bottega GB4- Unable to print reports on LX printer- followed up Janus for assistance
-Hugo Boss Solaire- Gparted- Scheduked onsite
-Hamleys CSQ- Request for ETP username and password- assigned to Luis
-Hamleys and MAC CSQ- Check RCC JDA connection- assigned to Janus
-Bobbi Brown MOA- forwarded the RCC concern to Ms. Del for coordination to IT of RCC
-158 Designers Blvd CSQ- Unable to print on JDA fused printer- assigned to RR
-Lacoste RCC Tower- Request for polling- escalated to Keith
-Beauty Bar Magnolia- Check connection- assigned to Luis
-Mac SM Makati- No connection- assigned to Janus
-Givenchy GB4- Chrome error- assigned to RR
-Ralph Lauren RCC Makati- Request for polling- escalated to Keith
-Gateway- Sales back up request by Keith- scheduled onsite