-Mac SM Aura- EOD concern- assigned to Luis
-Lacoste Kids RCC Makati- Unable to open windows- assigned to RR
-Lacoste Accessories Glorietta 4- Request for polling-escalated to Sir Roland
-CK Jeans CCM- Request for polling- escalated to Sir Mark
-Lush Trinoma- Unable to use Comestri UAT- assigned to Janus (Sir Raymond assigned this to RR instead)
-Givenchy SLPI- Check HO connection- assigned to Luis
-YSL SLPI- Check HO connection- assigned to RR
-Makeroom Glorietta- Keyboard problem- assigned to Janus
-Givenchy Solaire, GB4 and Eastwing- Install JDA Fused- assigned to Luis
-Samsonite Southmall- Install JDA Prod9- assigned to RR
-Lacoste Malate- Request for polling- escalated to Sir Roland
-Ferrgamo RCC Makati- Printer concern- assigned to Janus
-Muji SLPI- No connection- assigned to Janus
