Checked the error encountered by Ms. Caryl Satsatin, she wasn't able to connect to Payless ERIC and receiving an SSL Security error. I checked the connection and ping the IP address of the server, however, the ping is not working but was able to connect to the server from the remote desktop. Updated the drivers as well as the SQL server driver, I also reinstalled and reconfigured the application, but the error still persists. Reported the issue to Jupiter for further checking.