Checked the cause of the error encountered by the user, there are no details for the TL for the MEN's category displaying in transfer let down, as per checking, the cause of this is the condition in the web application is not met, there is a condition in displaying the letdown details, the condition is the batch allocated TL and the letdown TL count should be equal, the batch alloc returned 5 counts of TL while the letdown returned 6 counts of TL, it is not equal thus the TLs detail is not displaying in the portal. Checked what is the missing TL, as per checking, it is the 272175 TL, checked what status it has and why it is not displaying or why it is not included in the selected data in the batch alloc table, as per checking, there is no 272175 TL in the table, checked the screen scrape if there are missing logs or if there are pending process but there no pending process and the screen scrape logs for letdown is up to date. The findings should be discussed with Arvin.