- check and fix the error encountered in another PC with another printer when generating a barcode for Old Navy
- as per checking and as per user, the selection for the SLCI brand is not found.
- send the file to the user for fixing of the error, but when connecting remotely, I can't connect as the internet connection to the user PC is too slow
- find an alternative way to update the user as I can't still connect to the user
- upload the file to google drive and instruct the user how to update the files in the application
- once update, the user test the application again and reported that it is now OK