SYSTEMS ADMINISTRATION 
Monitoring and maintenance of Outlook/Exchange Server. 
Monitoring of Backup and Data Housekeeping of Veeam Backup & Replication Server. 
Monitoring and maintenance of Lexer SFTP Server. 
Active Directory Account Management.
Daily support to all system administration related service requests and incidents. 
Strict daily monitoring routine of all servers and ensuring all are working properly for smooth and continuous flow of daily production on all work areas. 
Provide proactive actions to minimize issues occurring on different machines. 
Provide immediate response and on the spot solutions to all VM server related service requests and incidents. 
Provide service standards on all end users and ensure their service requests are resolved with the highest satisfaction rating.
Performs other related duties as assigned. 

GOOGLE WORKSPACE ADMINISTRATION
Google Workspace Account Management.
Google Workspace Email/Distribution Group Management.
Google Workspace License Management. 
Google Workspace Calendar/Resources Management. 
Google Workspace related documentation. 
Prepares training materials, or delivers training, on acceptable use of the email system.
Offboarding Process for Resigning Employees. 
Daily support to all email administration related service requests and incidents. 
Monitors and maintains the effectiveness of the company's email system. 

DATA CENTER ADMINISTRATION
Daily support to all data center administration related service requests and incidents. 
Monitors and maintains NAS. 
Server Room Temperature Monitoring and Management. 
Monitors and maintains UPS.
All IT Systems and data center related documentation. 
Prepares training materials, or delivers training, on acceptable use of the IT systems. 
Provide incident reports to all IT systems and data center related concerns if necessary.

SECURITY
CrowdStrike Falcon Administration (Endpoint AV Protection)
Email Spam, Phishing and Malware Response
Sophos Appliance (Exchange Email Filter)

NETWORK
Monitors and maintains DHCP servers. 
Monitors and maintains proxy servers. 
RGOC Guest WIFI Connection management.