Connected remotely to sir Law's PC and checked the concern, as per checking, the error was still encountered, continued to check remotely and found out that the cause of the error is there is no added library in ODBC for Brandsmart, advised sir Law to add it, and test the application again, as per testing, there is no error encountered and the count has been converted successfully, checked the data converted and it is correct, sir Law confirm as well that this is now OK.