Assist Lissa Messina regarding her concern on the printing of SSS Loan report. According to her no report is being generated when she entered the date and the company
Steps:
a. Ask her Anydesk credentials and instructed her to demo how the report is being generated. Upon demo, she tried generating other reports first and was successful, she tried to extract the reports for SSS loan and it was generated, it turn out that there was a missing step on the previous generation that she is doing.
b. Error only occurred upon trying to save the data. Error "Transaction log for database GRCRANKANDFILE is full. Cascade issue to Jupiter systems for checking