Run the sales refresh from January 1 to December 31, 2019, to get the most updated data in JDA as reported by Allan Modino. There are some dates that are not reflected in the report. While running the refresh, I noticed it was an hour or two, but the logs didn't update. It seems the connection was disconnected; it happened a few times. Report it to Mark for his checking, and this is now ok. Re-run the sales refresh and validate the report.