Checked the issue reported by Joel Geronimo where the generated poll files do not tally with JDA for Lacoste Okada. Validated the sales that should be reflected from the SysOps in JDA. Deleted the poll files from the sales audit folder then asked them to parse again, same result. I asked them to try parsing on other computers as well but still receiving the same result. I reported the issue to Ms. Jovie for further checking. We had a call and validated the poll files. She tried to parse and I also tried to parse from my PC. We have received the same figures that are tallied with JDA. I asked the tech support to check the connection of the sales audit PCs and was advised that Cablenet has an activity at 2F Midland. After the activity has been done, I asked Ms. Jen to generate the poll files again, she advised that the poll files are now tallied with JDA. The issue has been resolved.