Discussed with Arvin the received concern from Mikey, the TL has been confirmed but the status on the web application is still on queue, checked with Arvin the audit table, and as per checking, the status is Received TL, advised Arvin as well this will still check on the web application to find out why it has this status. Checked the web application for checking the process of this, and to find out why the status it is on queue instead of confirmed, the checking will continue tomorrow.