-Mac Abreeza- Failed to load unit PATM error- assigned to RR
-Lacoste Baguio- mall sending concern- assigned to Luis
-Tommy Hilfiger Greenbekt 5- Connect JDA to printer- assigned to RR
-Mac and Clinique Baguio- Mall sending issue- assigned to Luis
-Swarovski Glorietta 4- Request for polling- escalated to Sir Mark
-Tommy Hilfiger RCC Tower- Request for polling- escalated to Keith
-Makeroom BHS- Shipment pending- escalated to Jhecca
-Lacoste Trinoma- Request for polling- escalated to Sir Roland
-Acca Kappa CSQ- Check mall sending issue- assigned to Luis
-YSL SLPI- Check HO connection- assigned to RR
-YSL Solaire- Check HO connection- assigned to Luis
-Lacoste EW SLPI-Offline and Can't access Windows VBox- assigned to RR
-Swarovski MOA- Request for polling- escalated to Sir Mark
-Ninewest MOA- Request for polling- escalated to Jhecca
-Loccitane GB5- check LX printer- scheduled onsite
-MOA stores- sales backup- scheduled by Keith for onsite
-Ninewest Cebu- Windows concern- assigned to Luis
-Tommy Jeans Malate- Install JDA Fused- assigned to RR
-Steve Madden Cebu- Check connection- assigned to Luis
-CK Jeans Rockwell- Check connection- assigned to RR
-Swarovski Newport- Request for polling- escalated to Sir Mark
-Ninewest Cebu- Check connection- assigned to Luis
-Michael Kors SLPI- Shipment pending- escalated to Sir Roland
-Muji SLPI- Check connection- assigned to RR
-Lacoste Fairview- Check connection- assigned to RR