Checked the issue of Ms. Lorena Manalang on her Jet reports. When she tried generating the report on the Jet there is an error prompting "You are not licensed to Design reports. If you are a licensed Report Viewer, please tell your Report Designer that "Auto+Hide+Values" or "Auto+Hide+Lock" must be in cell A1 of at least one worksheet of this report must be saved in Report mode.". Tried reinstalling her Jet, the same error persist. Then I tried adding her account on the RGOC Design Mode role on the JetNavOlap but whenever I attempted to deploy rights there is an error prompting " "No mapping between account names and security IDs was done". Tried seeking assistance from the Infra team but Sir Ariel advised that this should be reported to the vendor. 