Yvette informed me that there's a problem in the RMK exad database where the user cannot connect in ERIC. As per checking the database in suspect mode and asked Yvette to try checking if she could access the database by running the script unfortunately no luck. Search how we can resolve the issue on the web and find this solution https://www.systoolsgroup.com/updates/recover-database-from-emergency-mode-in-sql-server/. I was not able to finish the step-by-step procedure because Jupiter already requested if they can to the server to check the reported issue. As per observation, we had the same solution in mind and asked Yvette to stay in the office for a while just to monitor and get confirmation from the user that they can process the Payroll. This is now ok as per confirmation of Ms. Carmela. Another issue was the database is not displaying in the 1.14 server, after reporting to EJ of Infra to check on this. This is now ok.