Assisted Ms. Lanie of ISAI payroll. Whenever she tried generating File Transaction Listing report in ERIC her generated file is incomplete and is in the wrong format. I checked the page set up on her ERIC, then tried generating but the problem still persists even I put the correct format. Recopy the ERIC 5.2 465 patch then reconfigure the menu maintenance exe file. The problem still persists. I asked assistance from the vendor and waiting for their feedback.