Discussed with Ms. Beth the received concern in posting of count in Cyserv, and checked if the connection config is correct, as per checking, it is correct, check if no error is encountered when posting, as per checking, there is an error. The error is there is an incorrect config in the BMS library config in ODBC, advised to check the config in ODBC, or check with tech to check the config of ODBC, received an advised, that it is now OK.