Assisted Ms. Lois Ann Pegtuan regarding her Qliksense Access. Whenever she tried loggin in there is an error prompting, " bad authentication." checked if she already have a Qliksense access. Then connect her to the VPN and clear all the cookies and cache on her browser. Tried to log in her account on her my Pc and this is already working. So I let her tried logging in her account on her browser. This is now okay.