Checked the issue of EXAD payroll regarding the BIR 2316 Custom report that is not working on their ERIC. Tried generating the report using the PC of Ms. Carmela since this is the only pc that the BIR 2316 is working. I reported this already to Jupiter for their further checking, and for the mean time I assisted them on generating the report and will try to copy the ERIC Set of Ms. Carmela and paste it on the others ERIC PC to see if the custom report will work.