Remote support Ms. Shirene Abel-Macapinlac as she was unable to connect in Pentaho. Asked for the anydesk id, as per checking she was not connected in the VPN that is why she is unable to access the Pentaho web. She already reported the concern, Luis De Guzman, I told her to wait for the advice as we can't do anything until she is connected to the VPN. After Luis provided an update to Ms. Shirene, I advise her to access the Pentaho web. This is now ok as per confirmation in the email. 