Assist in checking the forwarded issue of Ms. Arlene regarding Sir Gilbert's IAS error.

Ask for anydesk id of Sir Gibert
Run cmd and type BCP to check if the SQL server per ed is installed to Gilberts Machine
Run the SQL server per ed to Gilbert machine and check for the IAS configuration like ODBC and JDA
Ask Gilbert to try again generating the report and confirm that this is now ok as per advice in the email