Assisted Ms. Lanie Gaid on the error she encountered while trying to Log in on Eric ISWI. " Maximium user for this company exceed." So I open the usermaintenance, log in the admin account of ERIC Iswi, then tried killing all those who were logged in. Then after that I advised the user to tried logging in again. As per her the same error is prompting. Upon checking on the user logs, there are no users there so I advise her again to close her eric and log in again, the same problem is still prompting. I opened the SQL Query then select the user log table, then run the script on how to delete the access logs of the users, then, I advised there user to try logging in again. The same problem is still happening. Seek help from the vendor They remotely checked it. They ask for my assistance on sending a copy of the database then they test it also on their side then provided instruction and script and we test it first on the TestDB of ERIC. This is now okay.