- check the error when tried the existing application on their side, instruct sir Mike to check the ODBC, as per sir Mike, there is a DSN in ODBC but the error still encountering.
- discuss to sir Mike the findings and cause of the error, the library in the odbc is not found
- as per checking, the barcode their printing is for WMS and not for RCC, thus the application is finding the library for wms and it cannot be added as the connection is for WMS