Modified the web application UI for adding the text area for the description and the query for adding and editing tickets for the description to be included in the restored data in the database. Added the ticket description in the t_projects table, this is where the data be restored. Tested the changes, and as per testing, the data is saving as it is, but the design for the text area is not aligned thus modified it to be aligned. Modified the UI for displaying the details of the ticket for adding the text area as well but it is enabled for restriction on changing it, modified the query as well, and tested it, and as per testing, it is now OK. The description is saved and displayed as it is. Modified the saving and editing of tickets again for fixing the inconsistency redirect of the tickets (my tickets/my recent tickets) when it is edited. Instead of using the ticket routes, get the session link instead and this is where the web application will redirect, tested the changes, and as per testing, it is now OK, when the ticket is edited on the tickets page, the web application redirected on tickets when on my tickets, it redirected on my tickets and same goes for my recent tickets.