Advise the user to maintain the nontaxable particulars on the test database of SSI Eric then tried regernerating again. The advise didn't work and when raised to the vendor, they advise that this is already for data fixing and billable  since those data was already transacted. Since the payroll didn't want to pay they just manually generated the BIR Form. We'll just wait for the advise of the vendor on what to do if ever we encounter this issue by the generation of ITR for next year.