Discussed with sir Dennis, Ms. Sally, and Arvin the findings, and they request to do the same checking made before the PC is restored, if the error is still not OK, they will provide a new PC to install the application on it and test it. Arvin and I advised them to check the connection further with Infra as the application is having a connection time out, as there are times the ping of jdaprod1 in cmd has request time out but it is frequent and the time the error in connection time in search encountered the ping has no RTO.