Asked for assistance from Jovie on checking the no barcode on the shipping label when they tried to view it on the web portal. As per checking of Jovie, the cause of the problem is the category that should be all uppercase but on the database, it was camel case that's why there is no barcode generated for the shipping label as on PHP script If SCatergory = 'MENS' there will be a barcode to generated but since the uploaded file was on camel case the program can't display the barcode. We asked Sally Leria of FSRI IT if she can join us at the meeting to have a better understanding of how they process the data in the web portal. As explained the file is a combination of local/us and comes from the US which is ingested to the Pentaho to JDA staging table that will be uploaded to the Portal. We asked her if the file that was processed does contain any manual encoding, she answered that there is no manual encoding happen and the file they received from the US is directly uploaded to Pentaho, we explain our finding and asked her if we can have a copy of the file to validate if camel case item was already like that before they process in Pentaho. She will just send a copy for us to validate our claim. We also talk to JDA and Petanho that there was no control discussed when the process was made that all data on the file should've been all in uppercase. Pentaho team agreed moving forward that there should be control when there is a camel case in the file it should be converted to all upper case.  Jovie and I tried one TL to update the category from camel case Mens to all uppercase MENS and it worked. The TL displays the barcode. The findings will be emailed to them tomorrow and recommendation on how to fix the problem.