Provide assistance to Beth of SYSOPS in checking sales uploaded for Dune concessionaire sales for location 827 for Sept 15, 2020. Uploading was completed normally but not reflecting in JDA. 
Steps:
a. Check cash balancing report and as per checking sales for this store and date is existing.
b. Check spool file of Beth and as per  checking JDA rejected the file because of existing transaction with same date, store, register, transaction number.
c. Advise Beth to just manually encode the sales directly to JDA.