The issue has been resolved on the installation of the Prereq software is not appearing
John resolved the issue using the below documentation
https://docs.google.com/document/d/1z_thNKfuZQsyHTI4wEaGv3L7ANKEfaK9miRr2eVZ6eY/edit?ts=5e4664d2#heading=h.nsrk1i8psu80
We rule out the anti-virus is the cause of the issue

But as we tried to generate the report again, still the error is still occurring
Check the ODBC setting and found out that the DNS on the ODBC is the wrong JDAPROD1.RGOC.OM.PH and change to it the correct one JDAPROD1.RGOC.COM.PH
Tried again generate the report but still he error is still occurring

On Monday I will uninstall the IAS and install a Fresh one.