This was reported to Nina, escalated to AVASIA, someone from AVASIA had
attended, searched for her PST, none was found. Stated that they will
search for a PST recovery tool or recovery tool.
Two weeks after, nothing happened. Yesterday (17JUL17) ive exchanges of
emmail with Jovie, I was advised to send the coms on her personal email
address.

Checked her machine and configure her outlook by removing the old profile
and creating a new one. Send and Received tested to be succesful.

Spice Ref: https://on.spiceworks.com/tickets/open/291/activity