Checked the issue by Sally Leria of the FSRI Team regarding the No records today for the TL of the Payless Online Store. The assigned TL for the stored head is not reflected on her user access but on the other access, we can see the assigned TL for her. Checked the database and the tables where the data is stored, as per checking they are correct and told Sally that I'm not sure why the user is not able to view the said TL.