Installed the SQLPerEd on the PC of Ms. April. Checked the JDASysIni and the sysini connection on her IAS. Install the latest version of IAS on her computer. Tried logging in using my credentials then tried generating the file for furla at lesspotsac. IAS is already working. Advised her to logging in using her account and let her tried generating the report. This is already okay as confirmed via hangouts.