- continue fixing of the error encountering, register, unregister the OCX file, uninstall and install the vb6 and do all the solutions from the internet but the error still not resolved
- ask assistance with John, connect remotely, and check the concern, as per his checking, found out that the cause of the error is the vb6 is not installed completely as the Sophos is blocking some of the installers
- John fixed the blocking in Sophos and I reinstall the vb6 again and the installation is now completed
- unregister and register the ocx again and test the application, as per testing the error is now resolved