- check the reported error from Sir Josh, there is an error encountered when the CSV file is uploaded
- check the CSV file for the additional commas and spaces, if the commas and space is not remove this will cause an error
- as per checking the commas and space is removed but still encountering an error when uploaded the file
- check the file if there is an incorrect data inputted in the template for each column, some column has an incorrect data inputted, correct the data and test the uploading again
- the data has been corrected but the uploading still has an error
- test uploading the file on my side and it is successful
- send the exe to the user and connect remotely for updating the application on his side
- try to upload the file again, and the testing is successful, as per user this is now OK
- create an email that consists of the instructions for the modification of the template and checking of CSV file before uploading to the application to avoid encountering the same error and send to all the barcode for RCC users the email