Provide assistance to Ms. Arlene regarding problem of Ms. Krystine Nocum, she cannot release a PO because there was no line beside the PO where she can put the option to release PO. 
Steps:
a. Refresh the user account of Ms. Khrystine in JDA
b. Instruct Ms. Arlene to check if the screen display size is 27 x 132 but unfortunately the user is using a MAC laptop and there was no menu to access the display configuration
c. Instruct Ms. Arlene to ask if the user can just have her PO release by the encoder or a co-MA