- send the installer to the user and connect remotely to the user to install the application and test
- the application can't connect to the JDA, ask for assistance with avAsia in checking the JDA, they fix the connection and test the application again
- upon testing, there is an error encountered, fix the error and patch to the user the exe modified to fix the error
- test the application and upon testing, this is now OK but can't generate a barcode label due to the printer is not yet installed
- as per the user the printer will install first and advised me to continue the testing